Tackle your Amazon Prime Issues easily

Amazon Prime is a complementary offering from the technological giant. It includes various services including membership to access the premium content or having a quickest possible delivery, etc.

However, the service has garnered the unprecedented success as an OTT platform.  Many people access Amazon Prime on their TV to have the best of the experience. However, sometimes things do not get well and people face many issues while accessing the content over Amazon Prime. In case, you have been in such situation, amazon live chat is a viable option to resolve your issue.

Issue in streaming the Video Content on Amazon Prime

Often Amazon Prime video doesn't work when the network connectivity is really weak. You need to be linked to a high-speed network to stream some content to Amazon Prime. In case you are linked to a weak network, you can experience network errors. You should try restarting the system and the router to fix the problem. These mistakes can be easily corrected by identifying the issue by own or contacting with the Internet service provider. To get the best of the streaming, it is needed that your Amazon Prime is connected to high-speed internet.

Check your Amazon Prime Account Activation

 In case you have an issue to access the Amazon Prime. Make sure that you have paid for your account to keep it active.

There is association in Amazon Prime and Prime Video. In case you decline the Amazon prime account, you can lose the access to the Prime Video too.

In case your account is active and you do not find any issue. You can try re-installing the service and make sure that there is no issue with the Amazon service. Moreover, the method can make many bugs fixed and this solution is for consumers who want to make their Amazon Prime accessible on TV.

However, today many TV are full of streaming apps just like Amazon Prime.  There might be issue with these apps, and they can crash, freeze etc. In these situations, you can boot your TV, update your TV’s software, re-install your app.

Amazon has the dedicated support to its customer for various services. If someone faces an issue, he/she can easily submit a request. For this, they have to contact the Amazon via email, phone or chat.

In case you have been in middle of an issue, you can opt for the chat option for a quick resolution of the issue.

How do I contact amazon by chat?

Even after trying multiple options, you still could not be successful in making things fixed. Here, you can find the guided process to talk to someone from Amazon.

Follow the steps to report your issue during a live chat on Amazon website.

1. Access your account by login-in using your credentials.
2. Go to the footer section and click on the Help at right.
3. The page offers many options which you can prefer to make changes to your account and other services.
4. Else, scroll down and hover on the “Need more help” under the browse help topics.
5. You get the “Contact us” option.
6. Once you click on the same, the page offers you multiple options all under the range of Amazon services.
7. Choose Prime membership
8. You get the drop down list under the Tell us more
9. Pick the Prime Video and then, Issue with streaming video respectively
10. You will get the multiple options under the “Did you know?” to explore about the issue
11. Else, you can opt to contact with the Amazon via phone or chat.

In conclusion

The Amazon drives its operation based on its customer centric philosophy. In case you have an issue, just easily have amazon live chat.