We're their next door neighbor. (yes, really.)
Home / eBay Customer Service Phone Number
Call the eBay customer service phone number , 1-866-540-3229, if some fraud happens to you. After that, you will get support from the agent, and they will let you know what to do.
In addition, there are other ways to contact eBay like email, chat, social media, and its community.
Before you choose one to reach eBay, we advise you to go through the whole blog so that you can reach each one of them individually. Thereafter, it will be much easier for you to select the most convenient option for you.
However, before knowing these ways, you’d better know the common reasons to reach eBay for support.
The following is a list of the common issues that compel people to call the eBay support number:
The following are the ways to contact eBay customer support:
To reach the eBay support team via email, you need to sign in to your account first. After that, tap on the ‘Help & Contact’ button. You can find this button at the bottom of the page. Thereafter, you are required to choose the option of ‘Contact Us’.
Then, select the closest topic to your problem, reach this page, and pick to email eBay customer support staff by reaching the menu on the left. You will be prompted to complete the online form mentioning your eBay-related problem.
You will most likely get a reply to your email within 24 hours.
You can also reach eBay with its live chat feature. For that, you need to sign in to your eBay account. After that, hit the button of ‘Help & Contact’ which is at the top.
After that, you need to choose the closest topic or your request. Then, follow the link.
You will see the section of ‘Need more help?’ when you go down the page. So, hit the ‘Chat with us’ button and stick to the instructions. Apart from that, reaching the chat assistant is possible for you by going to the ‘How can we help you today?’ page. For that, you need to go down the page, and repeat all the steps given above in this section.
The chat feature provided by eBay is available 7 days a week from 9 am to 6 pm CET.
If you want to reach eBay for help with fraud, call 1-866-540-3229. Remember that you should call this number only if you have been deceived. If you call this number for other problems, you won’t be able to get help from the customer support representative.
When you need some technical support, you need to call 1-866-961-9253.
There are different social media platforms like Twitter, Facebook, and Instagram that can help you reach the eBay customer support staff.
Send a direct message or post an issue or question publicly to contact eBay on eBay’s social media accounts. After that, the eBay support team will quickly answer your query. However, you must remember that waiting times vary according to the number of queries.
The social media channel you choose to contact eBay depends on your convenience and choice. You can reach it via Twitter on its customer page on this platform @AskeBay. It’s the most chosen option for those requiring immediate help.
Twitter is a renowned social media platform that can help you get answers to your queries. Its credibility is gaining momentum owing to its fast-paced and real-time interactions. Therefore, choose this method and say bye to your problem.
Aside from that, the other two social media platforms, Facebook and Instagram, can also help you get the answer to your question.
The eBay community consists of buyers, sellers, and eBay employees. They all come together so that they can share, connect, and learn.
Reaching this platform will allow you to find features like the Knowledge Base, Seller News, Discussion Boards, and the like.
The community member ask a question on the discussion board, and they can also get helpful advice and tips from other members of this community. This community is helpful for enthusiasts, businessmen, and somebody who has justed started with eBay.
Here, you can get support from eBay staff on the boards. Mainly, it is a peer-to-peer community.
Note: you can’t get direct support using these boards.
Tips to join the conversation on the eBay community:
If you want your money refunded on eBay, sign in to your eBay account. After that, hit the ‘Help & Contact’ button at the bottom. Then, choose the ‘Contact us’ option. Thereafter, pick ‘Returns & Refunds’.
You can see the suggested article and choose the one closest to your problem. When you reach the ‘Help yourself’ page, you will get the option to contact eBay either via email or chat. Alternatively, you can select the necessary article. If you don’t get the answer you are looking for, reach ‘Need more help?’, which is at the bottom.
Yes, you can by going to the bottom of the screen and hitting ‘Contact Us’. After that, go to the topic you need help with. Then, get on the left side and choose chat with an automated assistant. When the chat box comes up, if you need live help, tap on ‘see more’ and then hit ‘Contact an agent’.
To contact eBay without an account, you need to go to the Help & Contact page. You don’t need to sign in for this. Then, use the ‘Contact Us’ link.